June 18, 2021

Common Types of IT Monitoring

Here's a brief description to the types of IT monitoring to consider for your business.

As businesses increase their reliance on the internet, they also require further technological infrastructure development on its systems, leading to a significant number of tools needed to effectively manage and develop their software solution. The main objective of monitoring is to gather metrics to ensure all systems are performing as expected.

Monitoring has become complex, with many types of IT monitoring that can be implemented within a business. Choosing the right tool can be overwhelming, and categorizing each type can be challenging. It requires careful evaluation to optimize the value it can bring to your business. In this article we will review some of the most common types of monitoring:

1. Website monitoring

This type of monitoring checks the availability of websites and applications. It sends continuous checks to the application or website we are monitoring to confirm if it is up and responding to the request it receives.
MeerkatWatch tests are done from several locations around the world to prevent false positives and to ensure that the website is working in all geographies. When an error is detected, it sends an alarm via message, email, voice call, or to other applications to alert the contact person that the website is not available. This allows the IT Team and webmasters to correct the issue faster.

2. Network monitoring

Provides information to systems administrators on the network system (components needed to run a network which include software and hardware components like switches, firewalls, servers, VMs) to ensure it is running optimally.

Monitoring the network provides information when any of those components is compromised and could affect the integrity of the entire system. Network monitoring is monitored by admins who detect connection or device failure via sms, email, or others.

3. Application Performance monitoring (APM)

It monitors the availability and performance of software applications. It is designed to value the performance experienced by the end users of the application.

4. Security monitoring

Security monitoring detects any unusual activity of the network that is considered to be malicious or suspicious. It can be caused by malware infection, hacking attacks, vulnerable devices, which can endanger applications and databases.
Anti-virus software can help detect some vulnerabilities, but it lacks the level of analysis that you can get with other security tools.

5. User Activity monitoring (UAM)

User activity monitoring monitors the interaction between the user and the application or service that it’s interacting with. It analyses how the user responds when using applications and websites, with the objective to provide data of the performance of a service delivered to the end user.

6. API monitoring

Observes how an API (Application Programming Interface) responds. It can monitor the API’s you’ve developed and also third party applications integrated within your technology to ensure they are running smoothly and interacting as they should with your systems.
This type of monitoring is also available on our platform.

Conclusion

The reality is that monitoring is widely ignored by a vast majority of IT professionals. Either because they are not aware of the benefits it can bring to the company, or they think it is not an important tool, or they feel it is a tedious distraction from their daily activities.

Small and big companies can benefit from monitoring tools. Each business should analyze the existing types of monitoring by investigating their needs. If the correct tools are properly implemented and managed, it can detect potential problems and resolve them before it escalates and becomes even visible to customers.

The question is, “do you know if your customers are experiencing issues right now?”

Website monitoring can help you to identify some problems. For example, if the connectivity between the database and web server fails, the website won’t be functional, and the website monitor will send you an alert. This will keep you up to date at all times.

It is worth considering looking into it. MeerkatWatch offers a selection of cost effective plans to monitor your urls and API’, and even offer a free basic plan you can start with and upgrade at any time.